Last Updated: September 2026
At IB Vogue, we are committed to delivering your fashion orders safely and on time. This Shipping Policy explains how your order is processed, shipped, and delivered.
1. Shipping Coverage
We currently ship orders across India to serviceable PIN codes.
Delivery availability may vary depending on the location and courier serviceability.
2. Order Processing
Once your order is successfully placed and payment is confirmed, we generally process and dispatch orders within 1–3 business days.
Orders placed on Sundays or public holidays may be processed on the next business day.
During sale periods, festive seasons, or high-order volumes, processing may take a little longer.
3. Delivery Time
Estimated delivery timelines after dispatch:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 6–10 business days
These are estimated timelines and may vary depending on the courier partner, destination, weather conditions, holidays, or other circumstances beyond our control. Similar Indian fashion stores commonly publish region-based delivery estimates rather than guaranteeing a fixed delivery date.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Dummy example:
- Orders above ₹999: Free Shipping
- Orders below ₹999: ₹79 shipping charge
Please update these amounts according to your actual shipping rates.
5. Order Tracking
Once your order has been dispatched, we will share the tracking details through the contact information provided during checkout.
You can use the tracking information to follow your order’s delivery status.
6. Cash on Delivery
Cash on Delivery may be available for eligible locations and orders.
COD availability can depend on the delivery PIN code, order value, and courier serviceability.
7. Incorrect Address or Contact Details
Please make sure your shipping address, PIN code, phone number, and email address are correct before placing your order.
IB Vogue will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If an order needs to be re-shipped because of an incorrect address, additional shipping charges may apply.
8. Delayed Deliveries
Although we aim to deliver within the estimated timeframe, delays may occur because of:
- Weather conditions
- Courier delays
- Public holidays
- High order volumes
- Remote locations
- Incorrect address information
- Unexpected transportation or operational issues
We appreciate your patience in such circumstances.
9. Damaged Packages
If your package appears damaged when delivered, please contact us as soon as possible with your order number and photographs/videos of the package and product.
We will review the issue and coordinate with the delivery partner where appropriate.
10. Undelivered or Returned Orders
If a shipment is returned to us because of an incorrect address, repeated unsuccessful delivery attempts, refusal to accept the package, or other customer-related reasons, additional shipping charges may apply for re-shipment.
Any refund, where applicable, will be handled according to our Refund & Return Policy.
11. Contact Us
For questions regarding shipping or delivery, please contact:
IB Vogue
Phone: 9376361695
Email: ibvogueofficial@gmail.com
We aim to respond to shipping-related queries as soon as reasonably possible.